Delivery of/ Shipping Policy

Delivery of/ Shipping Policy for Robot Saham Global Product

Updated On 1st December 2024

Product

Robot Saham Global product is a combination of virtual-based and service-based product consist of :

  1. A.I Trading Robot Software
    • One time-payment and only applicable as long when the client are using or in subscription of Robot Saham Global own Virtual Private Server.
    • The A.I Trading Robot Software can only be used on Robot Saham Global own Virtual Private Server.
  2. Virtual Private Server
    • The client are given 6 month of free subscription of Robot Saham Global Virtual Private Server (VPS).
    • After the 6 month free subscription end or expired, the client must renew the subscription on 6 month or 12 month basis.
    • Robot Saham Global is not obliged to notify the client the expired subscription period.
    • Payment for renewal can be made offline and online through our website, payment system or Robot Saham Global person in charge.
  3. Classes (2 MAX)
    • The client will be invited to attend Robot Saham Global classes.
    • Maximum classes for each client is 2 classes session.
    • The client can choose any designated location classes on schedule to attend.
    • If the client need more classes, the client can request through Robot Saham Global person in charge.

Shipping Address

We will only ship to addresses provided in the billing address or shipment address provided during your purchase.

Please ensure correct addresses, email adress and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses.

We will not be liable in the event of an incorrect shipping address is provided and goods are returned to us.

All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed upon request for a second delivery attempt.

Change In Shipping Address

If you have any request for change of shipping address, please email us at support@robotsahamglobal.my.

Delivery Time

The client must :

  1. Create an account in Tradestation.com
  2. Wait for the approval of the account.
  3. Transfer a sum of tradable deposit into the Tradestation account.
  4. Wait for the deposit to be accepted into the Tradestation account.
  5. When above step is followed, wait 3-7 day for Robot Saham Global admin to setup the Virtual Private Server (VPS) and A.I Trading Robot Software.
  6. The client can choose to attend any designated classes on schedule (2 MAX).

Tracking Number

Not applicable.